What Does "Verified" Mean?

Every verified listing on Trade Caravan passes a documented credential review before the badge is awarded.

South Africa's logistics and freight industry is plagued by unlicensed operators and fraudulent brokers. The Verified badge on Trade Caravan means we have independently confirmed a supplier's legal registration, tax compliance status, and category-specific accreditations — so you can engage with confidence.

Our 4-step verification process

1

CIPC Registration Check

We confirm the company is actively registered with the Companies and Intellectual Property Commission (CIPC). We verify the registration number, company name, and current status. Deregistered, dissolved, or dormant entities are not eligible for the Verified badge.

2

SARS Tax Compliance

Applicants must provide a valid SARS Tax Compliance Status (TCS) pin or confirmation of good standing. For customs brokers and clearing agents, we additionally confirm the company's SARS Customs Client Number (CCN) and active customs registration — the prerequisite for legally clearing goods on behalf of importers and exporters.

3

Category-Specific Accreditation

Each service category carries its own regulatory requirements. We check the relevant accreditation or membership for the category the company lists under:

Customs Brokers
SARS Customs Clearing Agent (CCA) registration
Freight Forwarders
SAAFF membership or FIATA affiliation
3PL & Warehousing
Valid warehouse code; DAFF accreditation for agri-goods handlers
Cargo Insurance
FSCA licence as short-term insurer or appointed representative
Fleet & Transport
Valid operating licence; cross-border permit where applicable
Energy Consultants
SARS Section 12L pre-approval or accredited measurement body registration
4

Contact & Address Verification

We confirm the business email domain matches the registered company, verify a working South African phone number, and cross-reference the stated city and province against the CIPC registered address. Anonymous P.O. box-only listings are not eligible.

Re-verification schedule

Annual re-check
CIPC registration status and SARS tax compliance are re-confirmed every 12 months. Verified listings receive a renewal request 30 days before expiry.
Immediate removal triggers
Listings are delisted without notice if the company is struck off the CIPC register, a regulatory body revokes their accreditation, or we receive substantiated fraud or misconduct reports from users.
Physical site visits
Physical inspections are not currently part of the standard Verified process. They are planned for the Featured tier and for bonded warehouse listings where DAFF accreditation requires on-site confirmation.

Common questions

How long does verification take?

We aim to review all applications within 2 business days. You'll receive an email confirming the outcome. If we need additional documents, we'll contact you before making a decision.

What if my company doesn't pass verification?

We'll email you explaining the specific gap — for example, an expired TCS pin or missing CCA number. You can rectify the issue and reapply at no additional cost. Starter listings (free) remain live during this process; they simply don't carry the Verified badge.

Can I report a verified company for misconduct?

Yes. Email [email protected] with your complaint and supporting documentation. We investigate all substantiated reports and will suspend the listing pending review. Fraud or criminal complaints should also be reported to SAPS and the relevant regulatory body (SARS, FSCA, etc.).

Is the Verified badge the same as a government licence?

No. The Trade Caravan Verified badge confirms that we have checked the credentials listed above at the time of application. It is not a substitute for due diligence on your part, and we make no warranty regarding the ongoing conduct or performance of listed companies. Always request a formal quotation, check references, and use written contracts.

Ready to get verified?

The Verified listing is R199/month and includes a verified badge, full company profile, and contact details visible to buyers.

Apply for Verified listing → Browse the directory