Terms of Use
The agreement governing your use of Trade Caravan and Realview SCM, including subscriptions, data-source disclaimers and your consumer rights.
Read →These documents are provided for information only and are not legal advice.
Privacy Policy (POPIA)
How we collect, use, share and protect your personal information under the Protection of Personal Information Act.
Read →Cookie Policy
What cookies we use (essential and functional only), how traffic is measured, and how to clear them in your browser.
Read →Image Credits
Photographer, licence and source for every photograph used on our news articles.
Read →Acceptable Use Policy
What you may and may not do on the platform, and how we handle abuse.
Read →Service Level Agreement
Our uptime commitment for paid Realview plans, exclusions and service credits.
Read →Billing & Refunds
Pricing, VAT, recurring billing, auto-renewal, cancellation, paid courses, one-off purchases and cooling-off rights for Trade Caravan and Realview plans.
Read →HS 2028 Impact Report order terms
What an HS 2028 Impact Report covers, delivery, payment, refunds, corrections and VAT for Quick Check, Catalogue and large orders.
Read →Data Processing Addendum
Operator obligations and our sub-processor list, including cross-border transfers under POPIA section 72.
Read →PAIA Manual
How to request records we hold, under the Promotion of Access to Information Act.
Read →General Disclaimer
Limits on the accuracy of vessel/ETA tracking data and the free tools on this site.
Read →Questions about these documents or your personal information? Email [email protected].