Definition
The most widely used delivery-performance measure: the percentage of orders delivered on the promised date AND with the complete quantity ordered. An order that arrives a day late, or arrives on time but short-shipped, fails. Major South African retailers monitor supplier OTIF closely and some levy penalties for misses, so importers must build port delays and clearance time into their promised dates.
Frequently asked questions
What is OTIF (On Time, In Full)?
The most widely used delivery-performance measure: the percentage of orders delivered on the promised date AND with the complete quantity ordered. An order that arrives a day late, or arrives on time but short-shipped, fails. Major South African retailers monitor supplier OTIF closely and some levy penalties for misses, so importers must build port delays and clearance time into their promised dates.
Which glossary terms are related to OTIF (On Time, In Full)?
OTIF (On Time, In Full) is a supply chain & warehousing term in the South African import/export industry. Related terms in the same area include 3PL (Third-Party Logistics), 4PL (Fourth-Party Logistics), ABC Analysis, Bonded Logistics, Bonded Warehouse (SOS/OS) — each has its own plain-English definition in the TradeCaravan glossary.