Once a shipment is added, you can follow its status and estimated arrivals. This page explains what the statuses mean, why there are two arrival dates, and how to read the port-dwell estimates. Automatic container and bill-of-lading tracking is coming at launch.

The status lifecycle

Every shipment can move through these stages:

• Pending — added; waiting for tracking data or a manual update.
• In transit — en route to the destination port.
• Approaching port — closing on the destination port.
• At port — arrived and docked; the dwell clock is running.
• Cleared — cargo cleared at the port.
• Delivered — container delivered to you.
• Archived — you have filed it away; it no longer counts against your plan's active-shipment limit.

Two arrival dates: carrier ETA vs Realview ETA

On each shipment you can see two estimated arrivals side by side when you have entered a carrier ETA:

• Carrier ETA — the date the shipping line published (or that you typed in).
• Realview ETA — our estimate, padded with estimated dwell at the destination port.

The gap between them — shown in days and colour-coded — is the useful bit. A big gap is an early warning that the carrier's date may be optimistic for how that port typically runs. Dwell figures are estimates, not a live congestion feed.

Port dwell

When a container is marked at the port, Realview starts a dwell clock — how long the box has been sitting there. The dashboard also shows estimated average dwell for each SA port so you have a baseline. A long dwell is flagged as a warning, and a very long one as critical, because every extra day at the quay is extra cost.

The map

Shipments include a map view with the destination ports marked. A live vessel position on the map is switched on once the AIS (vessel-tracking) data feed is connected — until then the map shows the port reference points and an "awaiting data" note rather than a live pin.