Realview SCM Help Launching soon

Step-by-step guidance for how Realview will work at launch.

Plans & Billing

Tiers, the shipment limit, how Realview comes with your Trade Caravan plan, and upgrading.

Realview will have four plans at launch. The one thing that changes between them is how many shipments you can track at once — the active limit. Everything else (tracking, the dashboard, port dwell estimates) is the same.

Realview billing is not yet available. At launch, access comes with a Trade Caravan plan or Featured listing — there is no separate Realview checkout, card payment or EFT path inside the Realview app.

The tiers

  • Free — track a single shipment. Email alerts.
  • Starter — a small set of active shipments. Email alerts.
  • Growth — a larger set. Email alerts.
  • Pro — the highest limit, plus email alerts and read-only API access for pulling your shipments into your own systems.
For the current shipment limits and reference values, see the Realview pricing on Trade Caravan — those always show the live figures, so we keep exact numbers out of the help pages where they can go stale. At launch, Realview access follows your Trade Caravan plan or Featured listing.

Comes with your Trade Caravan plan at launch

Every Trade Caravan account gets a free Realview tier automatically. At launch, Realview Starter comes with TC Pro, Realview Growth comes with TC Pro+, and a Realview Featured workspace comes with a Featured listing, at no extra charge, and your signed-in plan is recognised the moment you arrive from Trade Caravan via SSO. At launch, Realview comes with a Trade Caravan plan or Featured listing — Realview billing is not yet available, so it is not sold separately.

At launch: a free 14-day Starter trial (5 shipments) with your TradeCaravan account. It starts the first time you open Realview and needs no card. When it ends you move to the Free tier unless you upgrade to TC Pro. One trial per account.

Changing your Realview tier

At launch, your Realview tier follows your Trade Caravan plan or Featured listing. To move up (for example from Starter to Growth), upgrade the matching Trade Caravan product on tradecaravan.co.za/pricing. Realview billing is not yet available — there is no in-app card or EFT checkout for Realview at launch.

Hitting your active-shipment limit? Archive a delivered shipment to free a slot before changing plan — archived shipments do not count against the limit.