Alerts & Notifications
Be told about slipped ETAs, long port stays, and arrivals by email.
Alerts let Realview reach out to you when something on a shipment changes, so you do not have to watch the dashboard. You choose which alerts you want in your settings.
What Realview alerts you about
- ETA change — when our estimated arrival drifts meaningfully from the carrier's date (a couple of days or more).
- Dwell warning — when a container has been sitting at port longer than expected.
- Arrival — when a shipment reaches its destination port.
Channels
- Email — on every plan at launch. There is no tier split: Free, Starter, Growth and Pro all alert by email.
Turning alerts on
- Open Settings in Realview.
- Under notifications, tick the alerts you want.
- Save. New alerts then follow the choices you made.
Not getting an alert you expected? Check the alert is ticked in Settings. More in
Troubleshooting.