Alerts let Real-View reach out to you when something on a shipment changes, so you do not have to watch the dashboard. You choose which channels you want in your settings.

What Real-View alerts you about

• ETA change — when our estimated arrival drifts meaningfully from the carrier's date (a couple of days or more).
• Dwell warning — when a container has been sitting at port longer than expected.
• Arrival — when a shipment reaches its destination port.

Channels

• Email — available on every plan.
• WhatsApp — available on paid plans, and you need to add and verify a WhatsApp number first.

Turning alerts on

1. Open Settings in Real-View.
2. Under notifications, tick the channels you want.
3. For WhatsApp, add your WhatsApp number in your profile and confirm it.
4. Save. New alerts then follow the channels you chose.