RealView SCM Help

Clear, step-by-step guidance for getting the most out of Real-View.

Signing In

Use your existing Trade Caravan account to enter Real-View — no second password.

Real-View uses your Trade Caravan account as its single sign-on. If you can sign in to tradecaravan.co.za, you can use Real-View — there is no separate Real-View password to remember.

The normal way: Continue to Real-View

  1. Sign in to Trade Caravan as usual (magic link or GitHub).
  2. Open the Real-View page on Trade Caravan.
  3. Click Continue to Real-View.
  4. You are redirected to realview.tradecaravan.co.za and signed in automatically, landing on your dashboard.
Behind the scenes Real-View is handed a short-lived, signed token that proves who you are and which plan you are on. It lasts about a minute and can only be used once, so the link is safe and you never type a password on the Real-View side.

The backup way: magic link

If you are already on the Real-View sign-in screen, you can request a magic link instead: enter your email and Real-View emails you a one-time sign-in link. The link is valid for a short window (about 15 minutes); open it on the same device and you are in.

Staying secure

Two-factor authentication (an extra code from an authenticator app) is on the roadmap and will be offered in your Real-View settings. Until then, keep your Trade Caravan email account secure, since that is what unlocks both products.

During the testing period Real-View access is limited while we finish the launch. If Continue to Real-View sends you back to the "launching soon" page, your account is not yet on the early-access list — it is not an error. Watch the Real-View page for the public-launch announcement.

Stuck at the door? The Troubleshooting page covers the common sign-in problems.