Realview SCM Help Launching soon

Step-by-step guidance for how Realview will work at launch.

Signing In

SSO from Trade Caravan is the main path; a Realview password is only for direct sign-in.

The main way into Realview is Continue to Realview from Trade Caravan — single sign-on with the account you already have. You do not set or use a Realview password on that path.

The normal way: Continue to Realview

  1. Sign in to Trade Caravan as usual (magic link, or email + password).
  2. Open the Realview page on Trade Caravan.
  3. Click Continue to Realview.
  4. You are redirected to realview.tradecaravan.co.za and signed in automatically, landing on your dashboard.
Behind the scenes Realview is handed a short-lived, signed token that proves who you are and which plan you are on. It lasts about a minute and can only be used once, so the link is safe and you never type a password on the Realview side for SSO.

Direct sign-in (when that path is open)

If you land on Realview's own sign-in screen (for example a deep link while direct sign-in is available), you can request a magic link: enter your email and Realview emails you a one-time sign-in link (about 15 minutes). The first time on that path, Realview may ask you to create a password so you can return with email + password without waiting for another email. That password is only for direct Realview sign-in — SSO via Trade Caravan never needs it.

  1. Create a password (direct sign-in only). You set it once and confirm it — your browser will offer to save it.
  2. Optionally set up two-factor authentication (2FA). From Settings → Security you can scan a QR code with an authenticator app (Google Authenticator, Authy, 1Password and the like) and enter the 6-digit code it shows. We recommend it.
  3. Save your recovery codes if you enable 2FA — Realview shows a set of one-time backup codes; keep them somewhere safe.

If you arrive through Continue to Realview (SSO), you skip the password step entirely. You can still enable 2FA later from Settings → Security.

Staying secure: two-factor is optional (and recommended)

Two-factor authentication is optional at launch — you can turn it on from Settings → Security whenever you like. We recommend it for keeping shipment data protected. When it is enabled, each new sign-in asks for the 6-digit code from your authenticator app as well as your password (or after the SSO handoff). Also keep your Trade Caravan email account secure, since that is what unlocks both products.

During the testing period Realview access is limited while we finish the launch. If Continue to Realview sends you back to the "launching soon" page, your account is not yet on the early-access list — it is not an error. Watch the Realview page for the public-launch announcement.

Stuck at the door? The Troubleshooting page covers the common sign-in problems.