Realview is launching soon. Start with Getting Started for a five-minute overview of how it will work, then dip into the topic you need. Every page is short, step-by-step and to the point.
Start here
Getting Started
What Realview does and the five-minute path from signing in to tracking your first container.
Signing In
SSO from Trade Caravan is the main path; a Realview password is only for direct sign-in.
Using Realview
Adding a Shipment
Enter one identifier and a destination port to put a shipment on the board.
Tracking & ETAs
How statuses move, how the two arrival dates differ, and what port dwell tells you.
Alerts & Notifications
Be told about slipped ETAs, long port stays, and arrivals by email.
Account
Plans & Billing
Tiers, the shipment limit, how Realview comes with your Trade Caravan plan, and upgrading.
Account & Privacy
Manage your profile, export your data, delete your account — and how POPIA is handled.
Troubleshooting
Quick fixes for the common snags: sign-in, stuck shipments, missing data and alerts.