Realview SCM Help Launching soon

Step-by-step guidance for how Realview will work at launch.

Getting Started

What Realview does and the five-minute path from signing in to tracking your first container.

Realview is the Trade Caravan shipment companion for South African importers. When it launches you will add ocean shipments, see estimated arrivals, and get alerts when an arrival slips or a box sits too long at the quay. Container and bill-of-lading tracking is coming at launch.

You enter Realview with the Trade Caravan account you already have — click Continue to Realview and you are signed in via SSO. If you ever land on Realview's own sign-in screen instead, you may set a password for direct return; see Signing In. This page is the short version; the rest of the help pages go deeper on each step.

The whole flow, start to finish

  1. Sign in. From the Realview page on Trade Caravan, click Continue to Realview. You are signed straight in with the same account. See Signing In.
  2. Add a shipment. Enter a container number, bill-of-lading number, or vessel details, pick the South African port it is heading to, and save. See Adding a Shipment.
  3. Watch arrivals. At launch, Realview will show two arrival dates side by side when data is available — the carrier's, and ours (padded with estimated port dwell). Automatic container/BL vessel lookup is coming at launch. See Tracking & ETAs.
  4. Get told when it matters. Turn on alerts so you hear about a slipped ETA, a long port stay, or an arrival without watching the screen. See Alerts & Notifications.
In a hurry? You will be able to put your first shipment on the board in under five minutes — all you really need is one identifier (a container or BL number) and the port it is sailing to.

What you see first: the dashboard

After signing in you land on the dashboard. It has three things at a glance:

  • Your shipments — how many are active against your plan limit, and how many are in transit or sitting at port.
  • Upcoming arrivals — your next containers in, sorted by ETA, each with its status.
  • SA port dwell estimates — estimated average dwell days for Durban, Cape Town, Port Elizabeth (Gqeberha) and Richards Bay. These are estimates, not a live congestion feed.

Plans in one line

Every Trade Caravan account includes a free Realview tier; at launch, Realview Starter comes with TC Pro, Realview Growth comes with TC Pro+, and a Realview Featured workspace comes with a Featured listing. At launch, Realview comes with a Trade Caravan plan or Featured listing — it is not sold on its own. The main difference between tiers is how many shipments you can track at once. Full detail is on Plans & Billing.

Realview is built for South African importers — the supported destination ports are Durban, Cape Town, Port Elizabeth (Gqeberha) and Richards Bay, and your data is handled in line with South Africa's POPIA privacy rules.